One of the reason I love my job is because it offers me the opportunity to speak and engage with the world’s smartest and most capable IT executives. In dozens of conversations over the past several months, two common themes have emerged:
1. Successful IT organizations are reinventing themselves around mobile, social and [...]
Talking about innovation is easy. The real challenge is managing and supporting innovation in a modern corporate environment.
Most CIOs agree that operational excellence and innovation are two prime areas in which success is imperative, but there is a third area in which some CIOs are expected to excel: customer management.
This third area (or third mandate, if you will) is becoming increasingly important as products and services become increasingly dependent [...]
My friend Puneet Bhasin is SVP and CIO at Waste Management, Inc. From his office in Houston, he has a unique view of how the innovation process works at a company that serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 [...]
Last week, I was extremely fortunate to catch up with my good friend Sheila Jordan. Sheila is Senior Vice President of Communication and Collaboration IT at Cisco, the global leader in networking.
A couple of weeks ago, Rob Carter graciously agreed to write the foreword for my new book, On Top of the Cloud. Rob, as most of you know, is Executive Vice President of FedEx Information Services and Chief Information Officer of FedEx Corporation.
Rob’s foreword is so compelling that I want to share [...]
My research into the state of cloud evolution has uncovered a wide range of opinions and perspectives. There is a general sense of agreement, however, that the cloud computing is far from mature. It is emerging technology, and its future is unclear.
The fact that we can’t foretell the future of the cloud [...]
Last week, I had the honor of producing the 2011 CIO Executive Leadership Summit in Greenwich, Connecticut in association with the Fairfield/Westchester Chapter of the Society for Information Management. The annual summit drew more than 300 IT leaders and industry experts from the Northeast region. It was a great event, and I wish [...]
Joel Manfredo is the Chief Technology Officer for Orange County, California. From my perspective, he represents a new wave of IT leaders who successfully divide their attention between technology and finance.
A few weeks ago, I had a great conversation with my good friend Mark Polansky. Mark, as many of you know, is Senior Client Partner and Managing Director of the IT Officers Practice at Korn/Ferry International. From his post at Korn/Ferry, Mark has a genuinely unique view of the evolving role of the [...]